Privacy policy

At Cart Aura ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://cartaura.co.in/.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Account Registration Details (if applicable)

Order & Transaction Information

We collect information related to your purchases, including:

  • Order history

  • Product details

  • Transaction confirmations

  • Payment status

Note: We do not store your debit/credit card or banking information. Payments are securely processed by trusted third-party payment gateways.

Device & Usage Information

When you browse our Website, we may automatically collect:

  • IP Address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the Website

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver purchased products

  • Process payments securely

  • Send order confirmations and shipping updates

  • Respond to customer support requests

  • Improve our products, services, and Website

  • Personalise your shopping experience

  • Prevent fraud and unauthorised transactions

  • Comply with applicable legal and regulatory requirements

3. Sharing of Information

We may share your information only with trusted third parties when necessary, including:

  • Payment gateway providers

  • Shipping and courier partners

  • Website hosting and technical service providers

  • Customer support service providers

  • Government authorities or law enforcement agencies when required by applicable law

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Improve Website functionality

  • Remember your preferences

  • Analyse Website traffic

  • Enhance user experience

  • Measure Website performance

You may disable cookies through your browser settings. However, some Website features may not function properly.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, misuse,